Terms of Service

Overview

This website is operated by Young Look Cosmetics. Throughout the website, the terms “we,” “us,” and “our” refer to Young Look Cosmetics. By accessing our website, browsing our products, placing an order, or using any service provided through our website, you agree to comply with these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, please do not use our website or place an order through our online store.

Our website and online store are hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into an agreement under the applicable laws of Pakistan.

You agree not to use Young Look's website or products for any unlawful, unauthorized, or prohibited purpose.

You must not use our website to violate any applicable law, infringe intellectual property rights, distribute malicious software, or interfere with the security or functionality of our website.

2. General Conditions

We reserve the right to refuse service, cancel transactions, or restrict access to our website where reasonably necessary.

You may not reproduce, copy, sell, resell, distribute, or commercially exploit any part of our website, content, product information, images, branding, or services without prior written permission from Young Look Cosmetics.

The headings used throughout these Terms are provided for convenience and do not affect the interpretation of the provisions.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, sizes, prices, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary depending on your device, screen settings, photography, lighting, or other factors.

Young Look reserves the right to update product information, formulations, packaging, prices, availability, or product descriptions when necessary.

We may discontinue or modify any product or service at our discretion.

4. Prices and Website Changes

Product prices displayed on our website are subject to change without prior notice.

We may modify, suspend, or discontinue any part of our website, services, promotions, or product offerings at any time.

Such changes may be made due to product availability, pricing updates, operational requirements, promotional campaigns, or other business considerations.

5. Orders and Order Acceptance

Placing an order through our website constitutes a request to purchase the selected products. An order is considered accepted once it has been confirmed by Young Look.

We reserve the right to cancel or refuse an order where necessary, including situations involving:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or website errors

• Suspicious or fraudulent activity

• Duplicate or unusually large orders

• Incorrect shipping information

• Any other circumstances that may prevent successful order processing

If we cancel or modify an order, we may contact you using the phone number, email address, or other contact information provided during checkout.

6. Customer Information

Customers are responsible for providing accurate and complete information when placing an order.

This includes your name, phone number, email address, delivery address, and any other information required to process and deliver your order.

Please ensure that your contact and delivery information is correct before submitting an order.

Young Look cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Payments

Customers are responsible for completing payment using the payment methods made available on our website.

Certain orders may require additional verification or confirmation before processing.

For selected high-value, bulk, or unusual orders, Young Look may contact the customer for additional confirmation before dispatch.

Any applicable payment, advance-payment, or order-confirmation requirements will be communicated to the customer before the order is processed.

8. Shipping and Delivery

Delivery timelines provided on our website are estimates and may vary depending on the customer's location, courier operations, weather conditions, public holidays, unforeseen circumstances, or other logistical factors.

Once an order has been dispatched, delivery may be handled by a third-party courier or logistics provider.

Young Look is not responsible for delays caused by circumstances beyond our reasonable control.

For complete information regarding deliveries, please refer to our Shipping & Delivery Policy.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to Young Look's applicable Return & Refund Policy.

Customers are encouraged to review the policy before placing an order.

Certain products may not qualify for return or exchange due to hygiene, safety, opened-product, or other applicable restrictions.

10. Third-Party Services and Links

Our website may contain links, services, payment solutions, courier integrations, applications, or other features provided by third parties.

Third-party services operate according to their own terms and policies. Young Look does not control and is not responsible for the content, availability, security, or policies of third-party websites or services.

Any interaction or transaction with a third-party service is subject to the terms and conditions of that third party.

11. User Reviews, Feedback and Submissions

If you submit reviews, feedback, suggestions, photographs, comments, or other content to Young Look, you agree that the content should be truthful, lawful, and should not violate the rights of another person or organization.

You must not submit content that is misleading, defamatory, abusive, offensive, unlawful, fraudulent, or contains malicious software.

Where legally permitted, Young Look may use customer feedback, reviews, or voluntarily submitted content for business, marketing, promotional, or informational purposes.

We reserve the right to remove content that violates these Terms or that we reasonably consider inappropriate.

12. Intellectual Property

All Young Look branding, logos, product names, photographs, graphics, text, designs, website content, and other original materials displayed on our website are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell, or commercially use our intellectual property without prior written permission.

13. Prohibited Uses

You may not use our website or its content:

• For any unlawful purpose

• To violate applicable laws or regulations

• To infringe intellectual property or other legal rights

• To submit false or misleading information

• To interfere with website security or functionality

• To distribute viruses, malware, or harmful code

• To attempt unauthorized access to our systems

• To collect or misuse personal information belonging to others

• To conduct fraudulent transactions

• To scrape, copy, or commercially exploit website content without authorization

We reserve the right to restrict or terminate access to our website where a user violates these Terms.

14. Accuracy and Errors

Occasionally, our website may contain typographical errors, inaccurate information, pricing mistakes, product availability errors, or other omissions.

Young Look reserves the right to correct such errors and update information at any time.

Where appropriate, we may cancel or modify an order affected by a significant error and contact the customer regarding the matter.

15. Disclaimer

We make reasonable efforts to maintain the availability and accuracy of our website; however, we do not guarantee that the website will always operate without interruption, errors, delays, or technical issues.

Information provided on our website is intended to provide general product and business information and should not be considered a substitute for professional medical advice.

Product results may vary between individuals depending on hair type, scalp condition, usage, routine, and other factors.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Young Look Cosmetics and its relevant personnel, suppliers, service providers, or affiliates shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

You agree to indemnify and hold Young Look Cosmetics, its employees, partners, service providers, and affiliates harmless from claims, losses, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or violation of applicable law or the rights of another party.

18. Termination

We may restrict or terminate your access to our website or services if we reasonably believe that you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.

Any obligations that arose before termination will continue to apply where required.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and any other policies published on our website, constitute the terms governing your use of our online store.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any dispute arising in connection with these Terms or the use of our website shall be subject to the applicable legal jurisdiction in Pakistan.

21. Changes to These Terms

Young Look Cosmetics reserves the right to update, modify, or replace these Terms of Service at any time.

Any updated version will be published on this page. Customers are encouraged to review this page periodically for changes.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Contact Information

If you have any questions regarding these Terms of Service, orders, products, or our online store, please contact Young Look through the customer support details provided on our Contact Us page.

Young Look Cosmetics
Pakistan

Last Updated: September 2026